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Are you an existing customer requiring a change to your website? Or do you require support for any of the services we provide?

Please complete the create a ticket form and a member of our team will be in touch at the earliest opportunity. 

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Frequently Asked Questions

How quickly can my website go live on the internet?

Your website can be “live” in as little as 14 days after the initial website design consultation.

How do I get my website to rank on Google's first page?

SEO stands for Search Engine Optimization. Many web designers are trained in Graphic Design rather than Internet Marketing. You will get the best of both worlds with FASTTRACK STARTUP. Not only do we have over 15 years experience in web design, but we are also Search Engine Optimization Experts. We can optimise your website so that it ranks higher in search engine results, resulting in more website visitors for you!

Will my website be unique?

We will create a one-of-a-kind web design that best represents YOU and your company’s specific requirements.  We never reuse the same design twice. Our stylistic ability and collaborative problem solving make us an excellent frontrunner for designing sophisticated, eye-catching, efficient, and successful websites.

Can you update my website on a regular basis?

Without a doubt! Our highly affordable website maintenance solutions enable the management of content to be changed quickly as your business grows. We provide two payment options: monthly, and on an “as required” basis.

Can I make changes to my own website?

Certainly. Simply tell us about your requirements, and we will build your website on a platform that will allow you to quickly and easily update it. Whenever and from wherever.

Why do I require an SSL?

Getting an SSL certificate for your website informs your customers that their personal information is being sent to a legitimate organisation and that it will be encrypted while being transmitted. Ecommerce sites without SSL certificates have a high rate of site abandonment. This can result in lost sales, dissatisfied customers, and a negative impact on your reputation.

What exactly is a domain name, and why do I require one?

A domain name is required for every website. A domain name is your website’s unique Internet address.

FASTTRACK STARTUP, for example, has the domain name The most common domain names end in .com,, .net,, but there are many more options.

Most of our clients ask us to handle, update, transfer, or change their registration information so they don’t have to learn the specialised aspects of web maintenance.

Do you have the ability to redesign existing websites?

We do, indeed. We can redesign while retaining your company’s corporate style, or we can redesign completely to give you a new image. Is your website current? Let us provide you with a Free Website Evaluation – we can redesign your website to take advantage of the latest development tools.

Is it possible for you to design something for me in a few days?

Customers occasionally require our services on very short notice. Depending on the size of the project and how full our production schedule is, we can usually accommodate rush jobs. These jobs are usually subject to a surcharge on top of the usual rate.

What website security services do you provide?

We perform daily backups, and our security measures include multiple firewalls on different levels – one on the operating system level and another on the website level. We also have a number of policies in place, such as strong passwords, limited and controlled access (we can see if someone recovers the admin password). We closely monitor the uptime and condition of the sites we host, and we can go above and beyond with two-factor authentication if necessary.

What are your terms of payment?

For projects with a quote of less than £600, we require an initial payment of 50% of the total fee before we can begin work on your project. The remaining balance is due upon completion of the job. We require an initial payment of one-third of the total fee before we can begin work on your project if the quote exceeds £600. We will require payment for the second one-third of the project at the halfway point as the project progresses. The remaining one-third of the balance is due when the job is completed.

Can I see how many people have visited my website?

With your hosting package, you will receive full traffic statistics. Furthermore, if you choose our SEO reporting services, we will analyse and interpret your statistics for you each month, letting you know where improvements are possible to ensure your success continues to grow.